Can I freeze my membership?
We offer the ability for customers to freeze their direct debit memberships for up to 11 months.
Unfortunately we are unable to freeze Golf Memberships & Coaching Lesson direct debits.
If you let us know either on or before the 19th of the current month we can freeze your membership from the last day of the current month. If you let us know on or after the 20th of the current month your membership will freeze from the last date of the next month.
Example notification dates;
Notification Received On
Membership Will Freeze From
To freeze your membership please click here
and complete the form.
Once your Membership is frozen please do not cancel your direct debit with your bank as this will result in you having to rejoin and could be subject to a joining fee.
My membership is currently frozen. Can I unfreeze early?
If your membership is currently frozen you can unfreeze early by clicking here and completing our Early Unfreeze form. If you unfreeze midway through a month there will be a pro-rata amount due for the remainder of the month. We will confirm via ...
How Can I Purchase A Joint Or Corporate Membership
Due to limitations within our system both Joint and Corporate memberships are not able to be purchased online. We do however have an online form that you can complete which will allow us to set up your membership(s). The process works as follows; ...
What is happening to my membership/coaching Direct Debit now you are reopening?
We kept customers' direct debits frozen whilst we were unable to open our venues and run our activities. We emailed or wrote to our customers whose direct debits restarted on 1st May and will do so again for our adult coaching customers restarting ...
How do I pay and how do you calculate your monthly Direct Debit for coaching?
Payment for our lessons is by monthly Direct Debit. If you/your child are new to coaching lessons at Edinburgh Leisure we will send you a Direct Debit mandate to complete once we have received your booking request form (follow this link to see our ...
How can I cancel my membership?
We are sorry that you are thinking about cancelling your membership. Our memberships do not have any contract terms which means you can cancel at any time. We do have a variety of options that may be more suited to you - please have a look at our ...