Can I freeze my membership?

Can I freeze my membership?

We offer the ability for customers to freeze their direct debit memberships for up to 6 months. This is perfect if you're away from Edinburgh, recovering from illness or injury, trying out alternative fitness options, or just taking a break. 

You won't pay any fees whilst your membership is frozen and when you're ready to return, you won't have to pay another joining fee.

If you let us know either on or before the 24th of the current month we can freeze your membership from the last day of the current month.  If you let us know on or after the 25th of the current month your membership will freeze from the last date of the next month.

To freeze your membership please click here and complete the form.

Example notification dates;

Notification Received On
Membership Will Freeze From
24th October
31st October
25th October
30th November

Once your Membership is frozen please do not cancel your direct debit with your bank as this will result in you having to rejoin and could be subject to a joining fee.
Unfortunately we are unable to freeze Golf Memberships & Coaching Lesson direct debits.


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