What time can I drop my kid(s) off and pick them up?
On the day of your activity please arrive at least 5 minutes before your session starts so your child has enough time to get ready. Please also allow yourself enough time to drop off the pre-filled forms or carefully fill in the appropriate forms before you leave the building. Your child will not be able to participate in our activities unless we have the correct forms, including the Participation Agreement.
Once you arrive please go to the reception desk, a member of our team will point you in the right direction. Please let the activity staff know at the start of the day if someone different will be picking up your child at the end of the session.
What does my child need to bring with them?
It’s hard to know what to pack and what to leave at home. Here’s our checklist of what you need to bring along:
• Warm, comfortable clothing
• Secure, comfortable footwear
• Rainproof jacket & trousers
• Packed lunch
• Drinking water (ideally 2ltr for a full day)
If your child is taking part in Adventure Camp, Rock Camp, or a Multi Activity Day they will also need some additional items:
• Midge Repellent
• Change of clothes & footwear
• Sun protection
What if my child has additional support needs?
Our holiday activities run with a ratio of 1 adult to 6 children. We can support children who have mild to moderate support needs, due to learning or physical disabilities to attend if they are comfortable in a group setting. If you wish to discuss your child’s specific needs, please contact the centre directly on 0131 333 6305.
It is very important that you make us aware of any medical conditions or disability your child has as soon as possible. Whilst we may be able to accommodate a medical condition or disability, it will affect the ratio that our session runs at and will require foresight to arrange extra staffing. If we do not receive this foresight and do not have the additional staff we will be unable to accommodate your child.
What shouldn't my child bring with them?
No mobile phones, iPods, tablets or other valuable items should be brought to their activity. We also recommend no toys of sentimental value - whilst we take every care to make sure nothing gets mislaid - a precious teddy bear is hard to replace!
Do you provide lunch or snacks?
We do not provide lunch or snacks during our activities, so please make sure you pack enough to keep your child going.
We have access to plenty of fresh chilled water so a refillable water bottle will be very handy.
What should my child wear?
Throughout the week there will be a variety of indoor and possibly outdoor sessions, so we recommend appropriate clothing should be worn for these activities. Please come along in some warm and comfortable clothing that your child can easily move around in, however please remember to come prepared for all weathers and pack rainproof jacket and trousers along with a change of clothes. Please note although the EICA’s climbing arena is a covered venue, due to seasonal changes please dress as if it were outside. Sandals/open toed shoes cannot be worn for activities and leggings/short/trousers should be worn for activities.
What if my child has an accident?
Where active children are involved there will always be minor bumps and bruises, but don’t worry we have fully qualified First Aid staff on hand to deal with any wee accidents that might happen. The staff are also qualified and trained to also deal with more significant accidents, and we will contact you should such an accident happen to your child.
You will be required to complete a registration form at the time of booking, this will contain your contact details and any other information we might need should an emergency arise.
What if my child is sick?
If your child isn’t feeling well before they arrive then they shouldn’t come along to their session. Just let us know as soon as possible that they are unwell and won’t be coming. If your child stars to feel unwell during their session, we will look after them and call you so you can decide if they need to leave early or not.
What if my child has an allergy?
If your child has an allergy, please let us know as soon as possible. If you haven’t already including this information at the point of booking, please get in contact with us so we can add this information to your booking.
If your child’s allergy is severe please let us know about this so that we can make accommodations on site for this.
When you arrive, you will need to fill in a medical form, so please allow some extra time when you arrive to fill this in. If your child requires medication for their allergy, please see our answer about medication below.
What if my child takes medication?
This shouldn’t be a problem. You’ll be required to bring your child’s medication with them, and you’ll need to complete a medical consent form during registration at drop off so we can safely administer your child’s medication during the day.
What experience and qualifications do the staff at coaching team have?
All of the staff who will be looking after your child will have been properly recruited, vetted by Disclosure Scotland and undergone a training programme. Additionally, our coaching/instructional staff are all Mountain Training Association Qualified.
What if my child is picked on by other children?
We expect the children who attend the camps to be courteous and co-operative to staff and each other. However, if in the unusual event of seeing any behaviour such as bullying, hitting, or aggression from any child we will deal with this behaviour with the child involved immediately and discuss this with their parent.
We take behavioural standards seriously and will deal with it quickly but if you have any concerns about any behaviour your child speaks to you about that may have gone undetected please speak to the camp supervisor and we will deal with it.