Clip n Climb Booking Terms and Conditions EICA Ratho

Clip n Climb Terms & Conditions

Clip n Climb Terms & Conditions

  1. You are in good health and can participate in physical activity. (Clip ‘n Climb is not recommended for participants that have neck or back problems, heart problems or have had recent surgery). If you are pregnant you should consider your physical condition and limitations before deciding to participate.
  2. Participants must be a minimum of 4 years old and parents/guardians remain responsible for their child’s welfare at all times during sessions.
  3. The Vertical Drop slide is available for everyone in the session over the minimum height requirement of 1.2m.  Slide suits are provided and must be worn while taking part.
  4. We require at least one over 18 years old to be present during the session for anyone aged 12 years and under to participate with harnessing and clipping in. An adult must sign a disclaimer to accept and be aware of the dangers of climbing related activities for anyone aged 17 and under.
  5. The maximum weight for participants is 150 kg (330 lbs) / 23 stone.
  6. Bookings can be made (subject to availability) in advance up until the start time of the activity.
  7. Participants should report to main climbing arena on the ground floor where they should follow directions to Clip ‘n Climb. 
  8. No chewing gum, food or drinks are allowed in the Clip ‘n Climb area.
  9. You must wear appropriate clothing and footwear to participate in Clip ‘n Climb. Climbing shoes, heels, flip flops or open toe shoes are not permitted. Shoe laces should be tied, long hair tied back and all jewellery removed before the start of the session. Glasses must be secure.
  10. All participants must attend the safety briefing session before climbing.  Please arrive 15 minutes before your session start time.  If you arrive after the start time of your session you will not be permitted to participate in the session unless agreed. If you are not allowed to participate your booking will not be refunded or transferable.
  11. Participants are required to wear the supplied harness and have this checked before participating.
  12. Participants must follow any safety instructions as directed by instructors
  13. Edinburgh Leisure does not accept responsibility for any loss, damage or injuries to persons participating in any activity in or on the facilities.
  14. Should we need to amend your booking in any way we will contact you to offer alternative dates or times similar to those made in the original booking.  If you feel the alternative is not suitable you have the right to a full refund.
  15. Edinburgh Leisure reserves the right to amend these terms and conditions at any time. 
  16. You may request to cancel your booking up to 14 days after you have made your booking, unless the requested cancellation is within 2 weeks of your booking date. please contact askus@edinburghleisure.co.uk or phone 0131 458 2100 should you need to cancel your booking. Please ensure you have your booking reference which you will find on your confirmation email.

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