Please
arrive no later than 15 minutes before your session, please head straight down
to Clip n Climb area within the arena.
Changing or cancelling your
bookings and no shows
Please only book a Clip n Climb
session if you are sure you will be able to attend. Full payment is required at
time of bookings, no refunds or changes can be made to your bookings after this
time.
What happens if Edinburgh
Leisure cancels your booking?
If we cancel
your booking, we will contact you by text or by phone. We will give you the
choice of a full refund or credit to your account of the relevant number of
Loyalty Points.
Your Session
Please note,
we require at least one over 18 years old to be present during the session
for anyone aged 12 years and under to participate with harnessing and clipping
in. An adult must sign a disclaimer to accept and be aware of the dangers of
climbing related activities.
By accessing the Clip ‘n Climb booking portal via
the Edinburgh Leisure website at www.edinburghleisure.co.uk you
agree to the following terms and conditions.
- You are
in good health and can participate in physical activity. (Clip ‘n Climb is
not recommended for participants that have neck or back problems, heart
problems or have had recent surgery). If you are pregnant you should
consider your physical condition and limitations before deciding to
participate.
- Participants must be a minimum of 4 years old and parents/guardians
remain responsible for their child’s welfare at all times during sessions.
- The Vertical Drop slide is available for everyone in the session
over the minimum height requirement of 1.2m. Slide suits are provided and must be worn
while taking part.
- We require at least one adult (over 18 years old) to be present during
the session for anyone aged 12 years and under to participate with
harnessing and clipping in. We recommend 1 adult for every 5 children
under 12 years old. An adult must sign a disclaimer to accept and be aware
of the dangers of climbing related activities for anyone aged 17 and
under.
- The
maximum weight for participants is 150 kg (330 lbs) / 23 stone.
- Bookings
can be made (subject to availability) in advance up until the start time
of the activity quoted online.
- Online bookings
must be paid for before they are confirmed. Unconfirmed bookings will be
removed from the system within 20 minutes of being made.
- Once
booked, or if booked in advance, participants should report to main
climbing arena on the ground floor where they should follow directions to
Clip ‘n Climb. When you arrive there your attendance will be recorded.
- No
chewing gum, food or drinks are allowed in the Clip ‘n Climb area.
- You must
wear appropriate clothing and footwear to participate in Clip ‘n Climb.
Climbing shoes, heels, flip flops or open toe shoes are not permitted.
Shoe laces should be tied, long hair tied back and all jewellery removed
before the start of the session. Glasses must be secure.
- All
participants must attend the safety briefing session before climbing.
- Participants
are required to wear the supplied harness and have this checked before
participating.
- If you
arrive after the start time of your session you will not be permitted to
participate in the session unless agreed. If you are not allowed to
participate your booking will not be refunded or transferable.
- Participants
must follow any safety instructions as directed by instructors
- Edinburgh
Leisure does not accept responsibility for any loss, damage or injuries to
persons participating in any activity in or on the facilities.
- Edinburgh
Leisure reserves the right to amend these terms and conditions at any
time.