Clip n Climb Booking Terms & Conditions

Clip n Climb Booking Terms & Conditions

Arriving in time for your booking 

Please arrive no later than 15 minutes before your session, please head straight down to Clip n Climb area within the arena.

Changing or cancelling your bookings and no shows 

Please only book a Clip n Climb session if you are sure you will be able to attend. Full payment is required at time of bookings, no refunds or changes can be made to your bookings after this time.

What happens if Edinburgh Leisure cancels your booking? 

If we cancel your booking, we will contact you by text or by phone. We will give you the choice of a full refund or credit to your account of the relevant number of Loyalty Points. 

Your Session

Please note, we require at least one over 18 years old to be present during the session for anyone aged 12 years and under to participate with harnessing and clipping in. An adult must sign a disclaimer to accept and be aware of the dangers of climbing related activities.

By accessing the Clip ‘n Climb booking portal via the Edinburgh Leisure website at www.edinburghleisure.co.uk you agree to the following terms and conditions.

  1. You are in good health and can participate in physical activity. (Clip ‘n Climb is not recommended for participants that have neck or back problems, heart problems or have had recent surgery). If you are pregnant you should consider your physical condition and limitations before deciding to participate.
  2. Participants must be a minimum of 4 years old and parents/guardians remain responsible for their child’s welfare at all times during sessions.
  3. ​We require at least one over 18 years old to be present during the session for anyone aged 12 years and under to participate with harnessing and clipping in. An adult must sign a disclaimer to accept and be aware of the dangers of climbing related activities for anyone aged 17 and under.
  4. The maximum weight for participants is 150 kg (330 lbs) / 23 stone.
  5. Bookings can be made (subject to availability) in advance up until the start time of the activity quoted online.
  6. Online bookings must be paid for before they are confirmed. Unconfirmed bookings will be removed from the system within 20 minutes of being made.
  7. Once booked, or if booked in advance, participants should report to main climbing arena on the ground floor where they should follow directions to Clip ‘n Climb. When you arrive there your attendance will be recorded.
  8. No chewing gum, food or drinks are allowed in the Clip ‘n Climb area.
  9. You must wear appropriate clothing and footwear to participate in Clip ‘n Climb. Climbing shoes, heels, flip flops or open toe shoes are not permitted. Shoe laces should be tied, long hair tied back and all jewellery removed before the start of the session. Glasses must be secure.
  10. All participants must attend the safety briefing session before climbing.
  11. Participants are required to wear the supplied harness and have this checked before participating.
  12. If you arrive after the start time of your session you will not be permitted to participate in the session unless agreed. If you are not allowed to participate your booking will not be refunded or transferable.
  13. Participants must follow any safety instructions as directed by instructors
  14. Edinburgh Leisure does not accept responsibility for any loss, damage or injuries to persons participating in any activity in or on the facilities.
  15. Edinburgh Leisure reserves the right to amend these terms and conditions at any time.




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