Do Junior Members need to book gym sessions in advance?
For all customers over the age of 16, there's no need to book a gym visit - simply drop in to your gym for your session.
Please note that Under 16s still have to book their gym visit in advance.
Under 16 members can book their spot up to 8 days in advance through our website or on our app. Sessions will be 55 minutes long, but members can book back-to-back sessions if they wish to be there for longer. Please remember that all Under 16s must complete our NRG Zone accreditation to use the gym unsupervised. U16s who haven't completed NRG Zone will not be able to book a gym session. Juniors must be in S1 or above to enter the gym.
Booking Terms and Conditions for swim, gym, fitness classes, courts, golf, and pay and play sports coaching sessions
Key facts: If you paid for your activity at the time of booking we are unable to offer any refunds and your booking cannot be moved*. Please only book an activity if you are confident you can attend. Whilst in the past we made every effort to enable ...
Can I cancel or move my booking?
For simple instructions on how to move a booking online, please follow our step by step guide to moving bookings. Bookings that don't need payment (ie the activity is included in your membership) can be cancelled in our App or online booking website. ...
How far in advance can I book a class?
Members can book a class from 9pm, 8 days in advance and for non-members, it is 9pm, 7 days in advance. Get Active Card holders can book a class from 9pm the day before the class.
How to book a Family Fun Swim session using the app.
If you have not set up an online account with us please read our step by step guide to setting up an online account. You can book a Family Fun Swim session online here or you can book using our app which you can download from Apple and Android app ...
Turkish Baths Booking Policy
Turkish Baths session bookings Key information: · - Bookings are non-refundable · - If you book an activity included in your membership you will be charged £3 (£5 for golf) if you cancel less than 3 hours before the start of the activity · - If you ...