How do I book if I'm not a member - how do I create a Pay As You Go account?
If you do not have a membership or one of our discount/loyalty cards you can still make and pay for your bookings online by creating a Pay As You Go account.
Our Pay As You Go account not only lets you book and pay for activities on our app or website, you'll also get points every time you visit that you can use to pay for activities in the future.
Please DO NOT set up a Pay As You Go account if you already have an online booking account with us eg if you have a membership (except soft play), discount, loyalty or 10 for 8 card or you have previously set up a Pay As You Go Account in the past 12 months. Setting up a second account may cause errors with your bookings.
2. The video below takes you through how to set up an account step by step.
3. Once you have created your account we will send you an email to confirm it has been set up and to give you your unique Member ID. Please keep this in a safe place as you may need it in future.
How to Create a Pay As You Go Account Video
Remember to download our app from the Google
Stores once you have set up your account.
Can I book and pay at the venue?
If you go to a venue without having pre-booked an activity and you cannot pay for it at the venue. It has to be booked and paid for online. Depending on how busy the venue is we may be able to show you how to book and pay online using the tablets in ...
How do I book soft play?
Firstly you need to have to have a booking account with Edinburgh Leisure (whether you are a Soft Play member or not). If you already have another membership (eg Fitness, Swim, Golf, Climb), card, or Pay As You Go account with us you can simply use ...
How do I book?
You can book your activity on our app or our website's 'Book Now' page. You have to have a booking account with us to be able to book (and pay if needed) for your activity. If you already have an Edinburgh Leisure card/are a member/have created a Pay ...
My email address is registered to more than one account - how can I reset my password?
If you share an email address with someone else who has an Edinburgh Leisure membership, card or account, or you have a joint membership - you can use the same email address on more than one booking account BUT you will have to set up different ...
I'm having trouble setting up my online booking account
Please complete the form below if you are having any issues setting up your online booking account and a member of our customer service team will review and respond as soon as possible. To help us identify the issue it would be useful if you could ...