How do I know how my child is progressing?
Our online
Coaching HomePortal means you can see your child/ren's coaching class information at any time. You will see the skills required in their class and their progress in these skills. Once all the skills have been completed and the coach is happy with progress and your child's readiness for the next stage, we'll send you an email to let you know that your child is ready to move up. The email will have instructions on what to do next.
Your child will be assessed by the coaching team and their progress updated on the home portal at least once a month.
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How do I change my/my child's class time or venue?
If you want to move time, day or venue: 1. Note the details of class/es which would suit you. 2. Click here and complete and submit our Movements form. 3. If there is a space available in the requested class, the coaching team will move you on ...
How to activate your Coaching HomePortal Account
With our Coaching HomePortal you can: View all your class information View the skills taught in the class and progress in these When you/your child is ready to move up a class, we’ll send you an email and you can book into your new class on the ...
Can I cancel or move my booking?
For simple instructions on how to move a booking online, please follow our step by step guide to moving bookings. Bookings that don't need payment (ie the activity is included in your membership) can be cancelled in our App or online booking website. ...
Can I take photographs of my child during their coaching class?
You may not take photos or film children taking part in their class as this is against our Safeguarding Policy. We thank for your understanding on this issue.
Swimming Coaching FAQs
Early Years Swimming Do I have to wait for my baby to have their first immunisation before taking them swimming? You can take your baby swimming from birth with your doctor/health visitors consent. NHS Guidelines advise you can take your baby ...