How do I change my/my child's class time or venue?
If
you want to move time, day or venue:
1. Note the details of class/es which would suit you.
2. Click here and complete
and submit our Movements form.
3. If there is a space available in the requested class, the coaching team will move you on receipt of your form. Please, therefore, only submit a movement request if you are able to change class straight away. If there are no spaces in the class you want the team will get back in touch with you to let you know what the next steps are.
Moving
up a level:
Please
note that moving up a level is dependent on the ability of the child and our
coaching team will email you when your child is ready to move. Each of
our sports coaching programmes have several levels that your child will
progress through as they become more skilled and competent. You will be able to
keep up to date with their progress through the Coaching Home Portal. Once they
have completed the skills at their current level and their coach is happy with
their progress we'll email you to let you know your child is ready to move up
and what the next steps are.
We also work closely with sports clubs across Edinburgh and identify children
from our programme who would benefit from moving into a club environment. We
would let you know they contact details for any local clubs that you might want
to consider.
Please follow this link for more information on our
Coaching Home Portal
Related Articles
How to activate your Coaching HomePortal Account
With our Coaching HomePortal you can: View all your class information View the skills taught in the class and progress in these When you/your child is ready to move up a class, we’ll send you an email and you can book into your new class on the ...
How do I know how my child is progressing?
Our online Coaching HomePortal means you can see your child/ren's coaching class information at any time. You will see the skills required in their class and their progress in these skills. Once all the skills have been completed and the coach is ...
Can I cancel or move my booking?
For simple instructions on how to move a booking online, please follow our step by step guide to moving bookings. Bookings that don't need payment (ie the activity is included in your membership) can be cancelled in our App or online booking website. ...
Edinburgh Leisure has cancelled a coaching class - do I get refunded?
If we are unable to deliver a lesson we will make every attempt to contact you to let you know. Unfortunately there may be times when we are unable to reach you in time. If we are unable to deliver a lesson we will deduct the cost of that lesson from ...
How can I change my membership
We appreciate personal circumstances can change so we offer the ability for customers to change their membership at any point to something more suitable. All changes are free. Please complete the form below to let us know what you would like to ...