I'm having trouble setting up my online booking account

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• How do I set (or reset) my online booking password?

  Here's step by step instructions. Follow this link for a 'How to' video to show you how to set (or reset) your online booking password. 1.  Click on the following link bookings.edinburghleisure.co.uk 2.  Type in the email address we have on record ...

• My email address is registered to more than one account - how can I reset my password?

  If you share an email address with someone else who has an Edinburgh Leisure membership, card or account, or you have a joint membership - you can use the same email address on more than one booking account BUT you will have to set up different ...

• Can I cancel or move my booking?

  For simple instructions on how to move a booking online, please follow our step by step guide to moving bookings. Bookings that don't need payment (ie the activity is included in your membership) can be cancelled in our App or online booking website. ...

• How do I unlock my account?

  To ensure the security of your account if you enter your password incorrectly 3 times you will be locked out of your account. For security reasons we have to manually unlock your account for you. If see a message informing you that your account is ...

• Booking Terms and Conditions for swim, gym, fitness classes, courts, golf, and pay and play sports coaching sessions

  Key facts: If you paid for your activity at the time of booking we are unable to offer any refunds and your booking cannot be moved*. Please only book an activity if you are confident you can attend. Whilst in the past we made every effort to enable ...