can book soft play sessions online and on the App. If you do not have a soft play
membership you will be required to pay at the time of booking.
booking will reserve 1 table in the soft play area – for a maximum of 6 people.
and App bookings open at 9pm. If you have a soft play membership, you can book
8 days in advance online or via the app e.g. you can book on a Sunday at 9pm
for a session the following Tuesday. If
you do not have a membership, you can book from 9pm, 7 days in advance online
or via the app.
can book a Soft Play session with any type of Edinburgh Leisure card, even if
it is for a different activity. If you have no card, you will be required to
set up a pay-as-you-go account.
you book sessions on the App, you can add them to your calendar.
can also check your bookings by clicking 'My bookings' on the App or you can
check 'upcoming bookings' on the online booking page.
arrive no earlier than 5 minutes before your session. As we do not have a
waiting area, if you arrive too early, we will ask you to wait outside.
only book a soft play session if you are sure you will be able to attend. If
you are unable to make your booking or change your mind, there are no refunds,
and bookings cannot be moved.
we cancel your booking, we will contact you by text or phone. We will offer you
a full refund or credit your account with the relevant number of Loyalty