Swim Education Course Terms & Conditions
You may request a full refund up to 14 days before your course start date. We may consider full refunds within this timescale in exceptional circumstances. To request a refund please contact askus@edinburghleisure.co.uk or phone 0131 458 2100. Please ensure you have your booking reference which you will find on your confirmation email.
Service Fee
For certain activities, an additional non-refundable order processing fee may be applied to your purchase to cover the costs associated with processing orders. This fee varies by activity and will be added prior to completing the purchase; it will be clearly indicated next to the total amount.
The service fee is calculated based on a standard flat rate per transaction plus a percentage of the final value of the transaction.
When booking an activity for multiple guests, please note that the booking fee applies to the entire transaction rather than the number of individuals included in the booking. If you wish to amend your booking before the specified amendment date, no additional booking fee will be incurred.
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